Returns Policy
The last thing we want is for you to be stuck with something that isn't right. If anything goes wrong, here's how we'll make it right.
Damaged or Lost in Transit▾
Did your order arrive damaged? Send us a photo within a week at howdy@howdyranger.com and we'll replace the item, no worries.
Has your order gone missing? If your tracking number hasn't updated in 12 days, let us know. We'll mark the order as lost in transit and ship you a replacement.
Returns & Refunds▾
If you're not happy with your purchase, we're glad to offer a full refund. Here's how it works:
- Email us at howdy@howdyranger.com and let us know you'd like to return your item
- We'll email you the return address after we receive your request, then you can mail your item back to us
- Send us your tracking number, or a photo of it, so we can start your refund sooner
If we don't receive a tracking number by email, we'll start your refund once the returned item arrives.
Tip: For cheaper return shipping, we recommend USPS Ground Advantage (formerly First Class Mail).