Shipping Policies

All estimates start from the day your order ships, not the day you place it.

• Free Shipping (USPS First Class or UPS Ground Saver): about 7-10 business days from the ship date, sometimes sooner and sometimes a bit longer
• UPS 3-Day Select: 3 business days from the ship date (not available on all products)

Saturdays don't count toward UPS delivery times.

How are posters shipped? Rolled in a protective tube, so they arrive flat and never folded.

We do our best to get orders out as soon as possible.

During the holidays, we usually ship within 24 hours of your order. Our busiest weeks mean shipping every weekday, sometimes twice a day, and even on Saturdays closer to Christmas.

USPS tracking can be a little quirky, especially during busy stretches. Here's what the most common messages usually mean.

"Pre-Shipment" This one is less common, but it can happen at busy times of year. It's rare for a package to get lost, so more than likely yours is moving through the system. The first real update you'll see is usually when it reaches your local sorting facility.

"Accepted" USPS has scanned our drop-off, but hasn't scanned your individual package yet. Sometimes an individual scan gets skipped when things are busy. Rest assured, your package is in the system and moving. The next update is typically when it arrives at your local sorting facility.

"USPS in Possession of Item" This works the same way. USPS has your package, and the next update should show up once it reaches your local sorting facility.

"In Transit, Arriving Late" This is a common message during busy shipping periods, and in most cases the package is still on its way.

Why does my tracking say "Delivered" before my order has even shipped? Most likely, USPS gave your shipment a recycled tracking number. When that happens, you may see a "delivered" date from the past and a different destination than the one on your label. To check, click on your tracking number and compare the destination and delivery time to your label details.

Nothing is wrong with your order. Once USPS scans your label, the tracking will update with the correct information. If you'd like to double check, you can call USPS at 800-275-8777, select "Tracking" from the main menu, and say "Representative." They'll ask for your tracking number and delivery address, and can confirm your package is headed to the right place.

If it isn't a recycled tracking number, USPS may have scanned your package incorrectly. Let us know and we'll look into it.

No updates after 12 days? Email us at howdy@howdyranger.com and we'll take a look. If your package was lost in transit, we'll send a replacement at no charge.

Please let us know. Here's how we'll sort it out together.

First, check your shipping confirmation email and make sure the address is correct. If the address was entered incorrectly, we're happy to send another order to the right address, though the cost of that reshipment would be on you.

If the address was correct, email us at howdy@howdyranger.com and include your order number. We'll see what can be done.

We don't ship outside the US at this time.